Paul BENNETT - Sakata Seed America - USA

September 2002

What important lessons have you learned during your years in the seed industry?
  • This is the most complex business I have worked in!
  • Make sure you have a great Quality Assurance system in place and don’t compromise the system for more sales. Make sure you sell high quality products into the market place and always take care of complaints ASAP.
  • Be customer focused, which is a constant work-in-process.
  • Long term values are what the seed industry is founded on. Be honest and fair in your dealings. Compete as hard as possible, and remember that what we do helps to feed the world and also makes it a better and more beautiful place. A friend in the seed industry is not a business acquaintance, but a true life long friend.
  • Manage inventories closely!
 

 

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